OTIMAX YAM POUNDER – TERMS OF RETURN & WARRANTY

Thank you for choosing Otimax Yam Pounder – your trusted solution for effortless, quick, and smooth pounded yam. To ensure transparency and customer satisfaction, please review our Return and Warranty policy below:

🔁 RETURN POLICY

• Returns are accepted within 7 days of delivery.

• The buyer bears the cost of return shipping.

• The product must be unused, undamaged, and returned in its original packaging.

• A return may be refused if the product shows signs of misuse or tampering.
  
  

🛠️ WARRANTY INFORMATION

We offer a 12-month warranty from the date of purchase covering manufacturing defects related to materials and workmanship.

✅ Warranty Covers:

• Free repair service within the warranty period.
  
  

⚠️ Conditions for Warranty Service:

• Product must be returned at the buyer's cost to Maxmillions Int’l Ventures Ltd or any of our Authorized Dealers.

• Must be used exclusively for yam pounding – not for flour mixing or other unintended uses.

• Product must not be misused, handled carelessly, or deliberately damaged.

• Product must be operated and maintained according to the user instructions.

• Repairs must not be attempted by unauthorized persons.
  
  

⚠️ IMPORTANT WARNINGS

• Keep the yam pounding machine out of reach of children.

• The following sizes are strictly for household use:

  • Mini Domestic Size

  • Domestic Size

  • Large Family Size
    (Not suitable for restaurants, hotels, or commercial use)

• For commercial use (restaurants, hotels, catering), please use:

  • Single Industrial Size

  • Dual Industrial Size
    
    

💬 NEED HELP

If you have any questions, concerns, or require support, please don’t hesitate to contact Otimax Customer Support. We are here to ensure your yam pounding experience is seamless and satisfying.

Enjoy your pounded yam – fresh, hot, and hassle-free!
— Otimax, powered by tradition and innovation.